Frequently Asked Questions

COD Grow is a comprehensive e-commerce logistics service that helps businesses expand into European markets. We provide end-to-end solutions including product import, warehousing, shipping, and payment collection.

We handle the entire logistics process from product sourcing to delivery. You focus on marketing and sales while we manage import, storage, fulfillment, and cash collection on your behalf.

We currently operate in Spain, Portugal, and Italy, with plans to expand to other European countries.

Our pricing is based on the specific services you need. We offer transparent, competitive rates with no hidden fees. Contact us for a personalized quote.

Delivery times vary by location, but we typically deliver within 24-72 hours within our service areas in Spain, Portugal, and Italy.

We can handle a wide variety of products. However, we do not support illegal items, hazardous materials, or products that violate local regulations.

We collect cash on delivery payments from customers and transfer your net profits to your account weekly or monthly, depending on your preference.

Yes, you can track all your orders through our online platform. We provide real-time updates on order status, shipping, and delivery.

We handle returns according to your return policy. Returned products are processed through our system, and any applicable refunds are managed according to your terms.

Simply contact us through our website or call our support team. We'll discuss your needs and create a customized service plan for your business.